Study Day
Working on the Frontline (Part Two)


  • Active listening
  • Developing interpersonal skills
  • Dealing with difficult situations

    Full day study day: £40
    Suitable for: Medical secretaries, receptionists, ward clerks, administration      staff and non-clinical staff
    Venue: Education Centre, Douglas Macmillan Hospice, Barlaston Road, Blurton ST3 3NZ

    Date: Thursday 20th October 2011
    Times: 9.30am – 4.30pm

    Included on the day is a delegate pack with presentation hand outs, lunch, refreshments and certificate of attendance.


To book, book online or download a booking form and send to the address below.
Should you have any queries please contact:

Tel: 01782 344345

Fax: 01782 344331
Email: education@dmhospice.org.uk

Education Department
Douglas Macmillan Hospice
Barlaston Road
Blurton
Stoke on Trent
ST3 3NZ