Community Care

Access to any of our hospice services is by referral from the patient’s GP, hospital doctor or other registered healthcare professional. If you feel that you would like to be referred to the Hospice, please speak to your doctor.

On referral, the patient will receive an arranged visit from a member of our specialist team of community nurses who will carry out a full assessment of needs. As a result of this, options for treatment and access to other parts of the hospice service will be discussed. For patients already in hospital, their palliative care nurse specialist will carry out the assessment.

Our specialist nurses cover North Staffordshire and surrounding areas to provide community palliative care. Each community Palliative Care Nurse Specialist (PCNS) is assigned to a group of GP practices within the local area. The PCNS’ work closely with your GP, community nurses, hospital staff, social services, the voluntary organisations, as well as other departments in the Hospice.

Patients and their carers can access our 24-hour advice service on 01782 344300 and speak to one of our Palliative Care Nurse Specialists who will be happy to give you advice and support.

Community Team speak with a patient