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All of our shops are Covid secure including social distancing signage, hand sanitiser stations and till screens. We are continually reviewing our processes and operations to ensure all of our shops remain safe for our staff, volunteers and customers.

We politely ask you to be thoughtful when donating and ensure all your donations are in a good, clean, unbroken and sellable condition as we are still working with limited space and resource and we want to ensure we can receive the many kind donations you have patiently been saving. Please check what items we can and can’t accept. 

As well as on our website, our Facebook page will keep you updated with the latest shops information. We also have a central, messaged line 01782 344348 if you can’t find what you’re looking for and we will get back to you.

As ever we are working hard to make sure everyone can work, shop and donate safely.

Thank you for your continuing support during these difficult times.

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Dougie Mac has 19 charity shops across Stoke-on-Trent and North Staffordshire. Thanks to our local community, Dougie Mac retail contributes over £3 million of income each year to sustain the hospice’s specialist care services.

Please visit our Shops Locations page for full details on your nearest store.

If you don’t fancy visiting us in store, you can still shop and support us online today!

Our online Gift Shop has a range of gifts including our Everlasting Flowers metal sculptures and Wade Ceramics Gluggle Jugs. You’re guaranteed to find something your family and friends will love!

Our eBay shop sells designer clothing and accessories, ceramic collectables and vintage items at bargain prices. New items added regularly!

Our furniture collection service resumed on Friday 21st May. While collecting your items, our team will be adhering to strict Covid secure guidelines.

While our team are busy working through collection queries, please continue to save your donations and log any collection requests using our  Furniture Collection Enquiry Form

Furniture Collection Enquiry

We respect the data you will provide on this form and we will only use it within Douglas Macmillan Hospice to contact you regarding your furniture collection request. The data is transferred to an information system and then archived on our secure server when no longer in use.

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Please add an image of each item you'd like collecting if possible. Maximum size 10MB

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Alternatively please contact the team via furniture@dougiemac.org.uk 

If you wish to discuss existing collection arrangements, please call our team on 01782 826112.

We’ll be in touch to arrange collection as soon as we can. Please note, our collections team do not work Sundays or Bank Holidays.

It is thanks to the continued support of our local community that we are able to continue to provide invaluable support to children, young adults and adults.

We are delighted to announce our “all new” Personal Shopping Service. Why not take advantage of our free, no obligation personal shopping service to help you find exactly what your are searching for. All you need to do is; tell us what you are looking for and we’ll search all our stores AND our online store to find it for you.

Simply complete the form below and we’ll be in touch to discuss your options, should we have the item in stock. If you decide to purchase the item, we will take secure payment over the phone and discuss your collection / delivery choices.

Please note small item requests may not be able to be fulfilled due to staff resource. Please help us by adding as much information as possible on the personal shopping form.

Personal Shopper Enquiry Form

Personal Shopper Enquiry Form

We respect the data you will provide on this form and we will only use it within Douglas Macmillan Hospice to contact you regarding your personal shopping request. The data is transferred to an information system and then archived on our secure server when no longer in use.

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We can make 25% more from your donation… and it won’t cost you a penny!

Gift Aid means that for every £1 raised from the sale of the items you donate to us, Dougie Mac can claim an extra 25p from the tax you pay for the current tax year.

Simply sign up in store when you donate your items or click here to help us make the most from your donation.

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