All of our shops are Covid secure including social distancing signage, hand sanitiser stations and till screens. We are continually reviewing our processes and operations to ensure all of our shops remain safe for our staff, volunteers and customers.
We politely ask you to be thoughtful when donating and ensure all your donations are in a good, clean, unbroken and sellable condition as we are still working with limited space and resource and we want to ensure we can receive the many kind donations you have patiently been saving. Please check what items we can and can’t accept.
As well as on our website, our Facebook page will keep you updated with the latest shops information. We also have a central, messaged line 01782 344348 if you can’t find what you’re looking for and we will get back to you.
As ever we are working hard to make sure everyone can work, shop and donate safely.
Thank you for your continuing support during these difficult times.
Dougie Mac has 19 charity shops across Stoke-on-Trent and North Staffordshire. Thanks to our local community, Dougie Mac retail contributes over £3 million of income each year to sustain the hospice’s specialist care services.
Please visit our Shops Locations page for full details on your nearest store.
If you don’t fancy visiting us in store, you can still shop and support us online today!
Our online Gift Shop has a range of gifts including our Everlasting Flowers metal sculptures and Wade Ceramics Gluggle Jugs. You’re guaranteed to find something your family and friends will love!
Our eBay shop sells designer clothing and accessories, ceramic collectables and vintage items at bargain prices. New items added regularly!
Due to current COVID-19 restrictions our Furniture Collection Property Clearance Services are temporarily suspended until further notice. We hope to be able to reinstate these services soon.
If you can, please save your donations until we can safely accept your items. Please do not leave any donations including large items outside of our shops as these are being removed by our local councils and we would not want your donation to go to waste.
To help us plan for the furniture collections service resuming, please complete the furniture collection form below. When we are able to safely collect your items, our retail team will call you to discuss your items.Furniture Collection Enquiry Form
We are delighted to announce our “all new” Personal Shopping Service. Why not take advantage of our free, no obligation personal shopping service to help you find exactly what your are searching for. All you need to do is; tell us what you are looking for and we’ll search all our stores AND our online store to find it for you.
Simply complete the form below and we’ll be in touch to discuss your options, should we have the item in stock. If you decide to purchase the item, we will take secure payment over the phone and discuss your collection / delivery choices.
Please note small item requests may not be able to be fulfilled due to staff resource. Please help us by adding as much information as possible on the personal shopping form.
We can make 25% more from your donation… and it won’t cost you a penny!
Gift Aid means that for every £1 raised from the sale of the items you donate to us, Dougie Mac can claim an extra 25p from the tax you pay for the current tax year.
Simply sign up in store when you donate your items or click here to help us make the most from your donation.