Support Our Shops

Please click here for the latest information about shopping and donating at our charity shops, eBay and furniture collection services.

The first Dougie Mac Shop was opened in December 1994. It was run completely by volunteers and looked very different to the image we have established today.

Today we are proud to have 21 Dougie Mac shops spread across North Staffordshire and Stoke-on-Trent, including specialised shops such as Occasion wear, Home 2 Home, Mini Mac, Click & Collect service and a huge Warehouse based in Burslem.

Our shops offer great savings on fantastic items alongside customer service of the highest standard. But most importantly our shops make a significant contribution every year to the funding of Dougie Mac, supporting the care that it provides.

Quality goods at quality prices, to provide quality care.

Ladieswear Menswear Childrenswear
Homeware Accessories Electricals
Furniture New goods Gift Cards

Our shops rely on the generous donations of pre-loved goods from the public all year around in generating the funds essential to the hospice.

To drop off some donations at our shops please see our shop location list to find your nearest shop and their opening hours. Most of our stores have parking available and our staff and volunteers are always grateful to receive your donations. Many of our stores are also now open on Sundays from 10.00 to 16.00.

We are able to offer free collection of your donations from our shops in Stoke, Newcastle and Meir and also our Warehouse in Burslem, as well as a house clearance service. All we ask is that the items are in saleable condition and to comply with trading standards that all soft furnishings have a fire label attached.

To find out more please contact your nearest furniture shop to organise a free collection today (Stoke – 01782 744244, Meir – 01782 323570, Burslem – 01782 827690, Newcastle – 01782 627428) or email We will be happy to arrange a collection or clearance date with you at our first opportunity, within our catchment area. Don’t forget to sign up to Gift Aid when booking your collection. If you are a UK taxpayer we can add 25% more to your donation at no extra cost to you. It’s one of the easiest ways to give to charity. Click on the Gift Aid tab to find out more.

Sadly we cannot always accept or sell everything that has been donated due to health and safety and/or legal reasons. 

We can make 25% more from your donation… and it won’t cost you a penny!

Gift Aid means that for every £1 raised from the sale of the items you donate to us, Dougie Mac can claim an extra 25p from the tax you pay for the current tax year.

Simply sign up in store when you donate your items or click here to help us make the most from your donation.

Volunteering is a great way to develop your skills, meet new people and work as part of an enthusiastic team all dedicated to raising funds for Dougie Mac.

Our shops depend on an army of volunteers, which enable us to keep our costs to a minimum so that the maximum goes directly towards funding the specialist patient care we offer here at the hospice.

Unfortunately, there are some items we can’t accept due to health and safety and/or legal reasons. Please Note: The list below is not an exhaustive one and there may be additional items we cannot accept.

Furniture and homewares

  • upholstered furniture without a fire label
  • furniture with noticeable rips, stains, chips, cracks and scratches
  • furniture with missing parts or damage that may make the item unsafe
  • homemade cushions
  • candles without instructions
  • duvets and pillows that have been used

Sports equipment

  • buoyancy aids, lifejackets, inflatable dinghies
  • safety helmets, riding hats, cycle helmets, crash helmets
  • climbing equipment, ropes and harnesses
  • fire fighting equipment

Children’s Items

  • car seats
  • carry cots
  • mattresses
  • toys without the CE mark or are handmade
  • roller skates
  • toys intended for use in water


  • video/ cassette tapes
  • home-recorded DVDs, video and audio tapes
  • home-recorded computer games and software
  • old style Television sets
  • 18 rated videos or DVDs
  • electric blankets
  • electric showers
  • sun beds and tanning equipment
  • waste disposal units

Heating and cooking

  • gas appliances, either mains or gas bottles
  • paraffin stoves
  • heaters (gas)
  • oil filled radiators
  • storage heaters
  • oil and gas agas

Sharp knives or weapons

  • knives
  • swords, sword stocks, crossbows
  • guns and ammunition (including replica guns and toys)


  • food items
  • chemicals
  • items made from endangered species, including ivory
  • medicine and medical equipment
  • petrol or diesel fuelled garden tools such as lawn mowers
  • used personal appliances such as shavers and foot spas
  • prescription spectacles

18 Lawton Road, Alsager, ST7 2AF
01270 878818

Shopping / Donations
Mon – Sat, 9:30am – 4:30pm

4 Orchard Place, Barlaston, ST12 9DL
07519 122902

Shopping / Donations
Mon – Sat, 9:30am – 4:30pm
Sun, 10:00am – 4:00pm

Unit 6 Bentilee Neighbourhood Centre, Bentilee, ST2 0EU
01782 289842

Shopping / Donations
Mon – Sat, 9:30am – 4:30pm

73 High Street,  Biddulph, ST8 6AA
01782 519906

Shopping / Donations
Mon – Sat, 9:00am – 4:00pm
Sun, 10:00am – 4:00pm

103 Hanbridge Avenue, Newcastle-under-Lyme, ST5 8HX
01782 616088

Shopping / Donations
Mon – Sat, 9:00am – 4:00pm

Unit 4 Federation Road, Burslem, ST6 4HU
01782 827690

Shopping/Donations Thurs – Sat, 9:00am – 5:00pm

Sun, 10:00am – 4:00pm

Donations Only: Mon – Wed, 9:00am – 5:00pm

26 High Street, Cheadle, ST10 1AF
01538 267091

Shopping / Donations
Mon – Sat, 9:00am – 4:00pm

4 Edensor Court Chesterton, Newcastle-under-Lyme, ST5 7EA
01782 562854

Shopping / Donations
Mon – Sat, 9:30am – 4:30pm

99 Mayne Steet, Hanford, ST4 4RB
01782 658675

Shopping / Donations
Mon – Sat, 9:00am – 6:00pm
Sun, 10:00am – 4:00pm

Kidsgrove Mini Mac
2 Market Street, Kidsgrove, ST7 4AB
01782 771192

Shopping / Donations
Mon – Sat, 9:00am – 4:00pm
Sun, 10:00am – 4:00pm

40 Market Street, Kidsgrove, ST7 4AB
01782 783887

Shopping / Donations
Mon – Sat, 9:00am – 4:00pm
Sun, 10:00am – 4:00pm

43 Derby Street, Leek, ST13 6HU
01538 388284

Shopping / Donations
Mon – Sat, 9:00am – 5:00pm
Sun, 10:00am – 4:00pm

Longton (Dougie Mac Occasions, Online Shop – Click & Collect)
2 Commerce Street, Longton, ST3 1NH
01782 334017

Donations Drop Off Point
Mon – Sat, 9:00am – 4:00pm

Dougie Mac Occasions, no appointment necessary.
Pop in: Mon – Sat, 9:00am – 4:00pm

40 The Strand, Longton, ST3 3NS
01782 594877

Shopping / Donations
Mon – Sat, 9:00am – 4:00pm

741 – 749 Uttoxeter Road, Meir, ST3 5PD
01782 323570

Shopping / Donations
Mon – Sat, 9:00am – 5:30pm
Sun, 10:00am – 4:00pm

92 High Street, Newcastle-under-Lyme, ST5 1QQ
01782 627428

Shopping / Donations
Mon – Sat, 9:00am – 5:30pm
Sun, 10:00am – 4:00pm

27 Knypersley Road, Norton, ST6 8HT
01782 538849

Shopping / Donations
Mon – Sat, 9:00am – 4:00pm
Sun, 10:00am – 4:00pm

37 – 45 London Road, Stoke, ST4 1NB
01782 744244

Shopping / Donations
Mon – Sat, 9:00am – 5:00pm
Sun, 10:00am – 4:00pm

2 The Parade, Silverdale, Newcastle-under-Lyme, ST5 6LQ
01782 623541

Shopping / Donations
Mon – Sat, 9:00am – 5:00pm
Sun, 10:00am – 4:00pm

Trent Vale
7 – 10 Woodberry Close, Trent Vale, ST4 5LU
01782 416204

Shopping / Donations
Mon – Sat, 9:30am – 4:30pm
Sun: Closed

Paris Avenue, Westlands, ST5 2QX
01782 717992

Shopping / Donations
Mon – Sat, 9:00am – 5:00pm
Sun, 10:00am – 4:00pm