We want to take away any stress you may be feeling about visiting our hospice by giving you all the information you need.
If you have never been to a hospice before, you may be anxious following the news your loved one has been referred to us to receive care. Please try not to worry. We do all we can to create a friendly, homely atmosphere and the majority of families find any concerns they may have had about the hospice soon disappear.
We have open visiting at Dougie Mac which means visiting times are not restricted and no limit is placed on the number of people who can come and see a patient on our wards as long as this is the patient’s wish.
However patients may find a large number of visitors to be tiring, and nursing staff may then ask visitors to limit the duration of a visit, or to wait until other visitors leave. You may also be asked to leave at certain times, so that a member of staff can attend to the patient’s needs.
In certain circumstances, close friends and family are able to stay through the night; you can discuss this with the ward nursing team.
Children of all ages are always made to feel welcome at the hospice – there is a children’s area with toys and books located in the conservatory.
If your loved one has a pet they are missing during their stay at the hospice, we would be more than happy for you to bring the animal in for a visit provided you have spoken to one of our nurses about it beforehand.
All visitors are required to sign in at main reception.